USAePay Create/Modify/Delete User

This article contains instructions for a master user to create new users and modify or delete existing users.*

*Note: There are two different Consoles or views for the gateway. The steps are essentially the same with some variation. 

1) The master user will need to navigate to secure.usaepay.com/login (or for some, secure.payscout.com/login) and log in.

2) Navigate to the "Settings" Tab

3) Click on the "Users" sub-tab.

Creating a New User:

1) Click the "Add User" button

2) Type in the desired username, corresponding email address, and password. This will be a temporary password that the user will be asked to reset upon logging in. If desired, you can change the user's start page and restrict IP addresses.

3) Check off the desired permissions for the user. A master user will have the ability to create, delete, and modify new users, as well as be given access to multiple gateway accounts. 

4) Click "Save" and provide the new username and password to the desired employee to allow them to log in and set their password. 

Editing a User:

1) Click on the "Edit" button for the desired user. 

2) Once here you can check and uncheck different permissions such as making the user a master user or demoting them from a master user (necessary for deleting the user), change their username, and modify their start page or restrict IP addresses.

3) Press "Save" to save changes.

Deleting a User:

1) If the user does not have an "x" under the "Master Account" column, simply press "Delete" to delete the user.

2) If the user is a master user, click "Edit" and uncheck the "Master User" box, then press "Save." Once back at the Users screen you will be able to press "Delete" to delete the user.